Term and Conditions

Welcome to Landscaping Online Outlet! These Terms and Conditions govern your use of our website and services. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Landscaping Online Outlet, we’re dedicated to helping you create beautiful outdoor spaces with quality landscaping materials. These terms are designed to protect both you and us, ensuring a transparent and positive experience for all our customers.

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use the website only for lawful purposes
• Not attempt to undermine the security or integrity of our systems
• Verify that products ordered are suitable for your specific landscaping needs
• Ensure that the delivery address provided is accessible and appropriate for receiving landscaping materials
• Check local regulations regarding the use of certain landscaping materials in your area

You must be at least 18 years old to place an order on our website.

Landscaping Online Outlet specializes in providing quality landscaping materials including:

• Bagged Mulch and Decorative Moss
• Various Edging Products (Edging, Edging Stakes, Edging Stones, Landscape Edging)
• Landscape Fabric, Stakes, and Timbers
• Landscaping Rock and Soil Products
• Soil Amendments and Pine Needle & Mulch Dyes
• Tree Rings

We make every effort to display our products as accurately as possible. However, please note that:

• Actual colors may vary slightly due to monitor settings and natural variations in materials
• Product descriptions are provided for informational purposes only
• We reserve the right to modify or discontinue products without notice
• Some products have specific handling requirements noted in their descriptions

Placing Orders

When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Shipping Information

Order Changes and Cancellations

You may request to change or cancel your order within 24 hours of placement by contacting our customer service team at [email protected]. We cannot guarantee changes or cancellations after this period as orders enter our processing system quickly.

We want you to be completely satisfied with your purchase. Please review our return policy carefully:

Return Eligibility

We accept returns and exchanges within 15 days of you receiving your shipment. To be eligible:

• Item must be unused and in original condition
• Product must be in its original packaging
• You must have your original order confirmation

Non-Returnable Items

Due to product nature and hygiene considerations, we cannot accept returns or exchanges for:

• Pine Needle & Mulch Dyes (once opened)
• Soil & Soil Amendments (opened bags)
• Landscape Fabric & Stakes (cut or unrolled fabric)

Return Process

To initiate a return or exchange:

1. Contact our customer service team within 15 days of receipt at [email protected]
2. Wait for instructions and a Return Merchandise Authorization (RMA) number
3. Ship the item with the RMA number and copy of your order confirmation
4. Return shipping costs are the customer’s responsibility

Refunds

Refunds are processed within 5-10 business days after we receive and inspect the returned item. The refund will be issued to your original payment method. Depending on your financial institution, it may take an additional 3-5 business days for the refund to appear on your statement.

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Landscaping Online Outlet or our suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or otherwise use any content from this website without our express written permission.

Landscaping Online Outlet shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use of or inability to use our products or services
• Any unauthorized access to or alteration of your transmissions or data
• Any statements or conduct of any third party on our website
• Any other matter relating to our services

Our total liability to you for all claims arising from these terms or your use of our website shall not exceed the amount you paid for the products in question.

We are not responsible for any improper use of our products or for results that differ from expectations based on product descriptions. Customers are responsible for ensuring products are suitable for their specific projects and comply with local regulations.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.

These Terms and Conditions are governed by the laws of the State of New York, United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Greenfield Ctr., New York.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

If you have any questions about these Terms and Conditions, please contact us:

Landscaping Online Outlet
2457 West Virginia Avenue
Greenfield Ctr., US 12833
Email: [email protected]

Thank you for taking the time to review our Terms and Conditions. We appreciate your business and look forward to helping you create beautiful outdoor spaces!

The Team at Landscaping Online Outlet